
ESSENTIAL INFO
GeoPortal
Whether you’re a long-time resident or brand new to Charlotte, there is information about living in Thornhill that you’ll want to have at your fingertips. A good place to start is Mecklenburg County’s free online dashboard called GeoPortal. When you type in your address, you can find data about your home and community, and links to schools, libraries and other city and county services.
Call 311
Contact the city to report issues with street signs, potholes, water service, garbage, recycling, street lights, or animal control. Call 311 to be directed to the department you need.

Thornhill is served by Duke Energy, Piedmont Natural Gas and Charlotte Water. For internet and phone, Thornhill is served by Spectrum, AT&T, and Google Fiber. Click here to report a gas, electric or streetlight outage. Click here to obtain low-cost insurance for underground water and sewer lines.
Trash and yard waste collection day in Thornhill is Wednesday with recycling picked up every other week. Items may be set out for collection on Tuesday evening and bins should be put away by Wednesday evening. Click here for more information including bulky waste collection.
2024-2025 school year
Grades K-5 - Endhaven Elementary School
Grades 6-8 - Jay M. Robinson Middle School
Grades 9-12 - Ballantyne Ridge High School
The closest CATS bus service to Thornhill is line #43 (stops on Ballantyne Commons, N Community House, Johnston Rd and Ballantyne Corporate Place).
Until the completion of the Pineville-Ballantyne extension, the nearest Lynx train service is the Blue Line along South Blvd.
Thornhill is part of voting precinct 144 and our polling location on Election Day is St. Matthews Catholic Church, located at 8015 Ballantyne Commons Parkway. Click here for more information on voting and upcoming elections.
Thornhill is located in CMPD South Division, Response Area 2. Our Community Coordinators are Officer Jason Cosma and Officer Brian Sudimack.
Jason.Cosma@cmpd.org 704-336-3030, 704-575-6991
Brian.Sudimack@cmpd.org 704-336-3014
8050 Corporate Center Drive, Suite 100, Charlotte, NC 28226 - (704) 544-4835
Click here to learn more about CMPD's Security Camera Registry Program.